Ombudsman

The Office of the Ombudsman was established by the Florida Legislature to assist students in resolving problems and conflicts. The Ombudsman reports directly to the President and provides a prompt, impartial, and confidential means of facilitating dialogue between parties on campus. That Office also provides a means of resolving differences, apart from formal complaint procedures.

Once a problem is reported, the Ombudsman works with the student to identify alternative responses to strategically address the matter. A plan is developed which seeks to achieve a mutually satisfactory solution. The Office is firmly committed to maintaining the confidentiality of those who use its services. To the extent possible, the discussions, issues, concerns, or problems presented to the Ombudsman remain in strict confidence.

For more information contact Dr. Charles W. McKinney, Assistant to the President and University Ombudsman, Academic Building #5, Suite 213; phone, (239) 590-1022; fax, (239) 590-7407;or e-mail, cmck@fgcu.edu. In his absence, contact Ms. Linda Summers, Director, Academic Support Services/Center for Civic Engagement, Academic Building #5, Suite 214; phone, (239) 590-7016; fax, (239) 590-7378; or e-mail lsummers@fgcu.edu.

http://www.fgcu.edu/ombuds/